Protecting in a Pandemic: How Canada’s Public Safety Professionals Have Served Canadians during COVID-19

Protecting in a Pandemic: How Canada’s Public Safety Professionals Have Served Canadians during COVID-19

Protecting in a Pandemic: How Canada’s Public Safety Professionals Have Served Canadians during COVID-19

The global COVID-19 pandemic has affected everyone, everywhere in ways both personal and professional. This is perhaps no more clear than in the lives of those working in public safety roles. These brave men and women have worked with excellence in their various fields in order to, together, provide a comprehensive response to COVID-19’s impact in Canada.

From emergency management to policing, border strategies to national security, Canada’s public safety professionals have worked day and night to ensure safety and peace for their fellow citizens. Take a look at some of the unprecedented ways these dedicated individuals have stepped up in an era of crisis.

Emergency Management

In times of crisis, Canadians rely upon Emergency Management professionals who demonstrate proficiency in:

  • Strategic planning
  • Risk and damage assessment
  • Relationship building
  • Team coordination

Emergency Management Organizations across Canada have played a critical role in ensuring public safety during COVID-19 through responses like:

  • Procuring and distributing Personal Protective Equipment (PPE)
  • Establishing COVID-19 screening tools and testing sites
  • Determining, communicating, and enforcing guidelines based on data-determined phases of the pandemic and recovery
  • Offering mental health therapy services through virtual programs


Canadian police officers ensure public safety by calling upon the skills they’ve developed, such as:

  • Evidence-based decision making
  • Diversity awareness
  • Leveraging data to ensure safety
  • Cultivating community relationships

Canada’s police forces have protected cities and provinces during COVID-19 through:

  • Implementing a diversity of options for call response and reporting
  • Collaborating with citizens to keep communities safe
  • Enforcing the Federal Quarantine Act
  • Responding to tips about illegal gatherings

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Border Strategies

Canadian citizens depend upon border security professionals who demonstrate expertise in:

  • Interpreting, and enforcing the law
  • Understanding immigration trends
  • Leveraging technology
  • Managing day-to-day border checkpoint occurrences

Canada’s border security professionals have heightened safety measures due to COVID-19 by:

  • Establishing screening, quarantine, clinical screening, and environmental health officers at high-volume ports of entry
  • Mandating and enforcing 14-day quarantine periods for individuals crossing the border into Canada
  • Facilitating a 97% decrease in international (non-U.S., which was 99%) air travel and land, rail and marine travel into Canada versus the same period last year.
  • Offering a 24/7 CBSA Border Information Service telephone line so travellers can ask questions

National Security

National security professionals have protected Canadians from physical and online threats by:

  • Understanding global threats and tools to resist them
  • Innovating creative leadership solutions
  • Advising on and making policy to ensure security
  • Analyzing and interpreting data

National Security professionals have played a critical role in protecting Canadian’s during this tumultuous era by:

  • Determining essential services and critical infrastructure necessary to national security
  • Combating malware and educating the public on internet safety during COVID-19
  • Increasing national security review times for foreign investments
  • Advising organizations engaged in vaccine development on cyber security

Become a Leader in Canadian Public Safety

Wilfrid Laurier University equips students with the skills they need to keep fellow Canadians safe. Our 100% online Master of Public Safety degree program was created in alignment with the pillars of Public Safety Canada. Students can complete the master’s program in as little as 30 months of part-time study. Learn more today about how you can advance in your current role or reimagine your public safety career.

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